Gained this month

MRR from customers who were not paying last month.

Upgrades, added seats, plan changes upward.

Lost this month

Customers who cancelled entirely.

Customers who stayed but pay less (downgrades, seat reductions).

SaaS quick ratio

Excellent

4.08x

Best-in-class growth efficiency. The classic benchmark from Social Capital — growth is outpacing churn four to one.

($8,000 new + $2,200 expansion) ÷ ($1,900 churned + $600 contraction).

MRR gained
$10,200

New + expansion

MRR lost
$2,500

Churn + contraction

Net MRR change
$7,700

Gained minus lost

New MRR
$8,000

From new customers

Expansion MRR
$2,200

From existing customers

Contraction share of loss
24.00%

Downgrades as a share of total lost MRR

Gained vs lost

Gained
$10,200
Lost
$2,500

The quick ratio is the bare ratio of these two numbers: gained divided by lost.

SaaS Quick Ratio Calculator by SaaS Metrics Calculators — free, no signup, nothing stored.